Remote Support Plans and Services
Call +1 (805) 284-9715 to find out which remote support solution is right for you.
If necessary, let one of our friendly IT Experts you need a complete and FREE Device Health check and fix – it is a $69 value!
A FREE Device Health check and fix is a standard diagnostic and user registration over the phone, done by our support assistant.
If a more thorough diagnostic and clean-up is necessary, it will requires an active Security and Support Plan before you can get connected
with one of our certified experts!
| FEATURES | SILVER | POPULAR GOLD | DIAMOND |
|---|---|---|---|
Hours of operation | 10:00 — 18:00 / Mon - Fri | 08:00 — 21:00 / Mon - Fri | 08:00 — 21:00 / 365 Days |
Help and Support from certified IT professionals We help fixing issues in your computer. All your questions answered! | 2 hours per month | 5 hours per month | UNLIMITED |
Clean up A thorough and comprehensive clean up by our certified technicians to remove any malicious traces and unwanted program. | |||
Optimization An optimization procedure will be performed on your device, to make it run as fast and smooth as possible. | |||
Transferable Subscription (from PC to PC) Transfer your subscription to another computer quickly and easily. | |||
OS Upgrade service We can upgrade the Operating System of your device throughout the entire subscription period. Please note that upgrading Windows OS may require an additional purchase of a product key. | |||
Software install and uninstall service We install new products you might have purchased and make sure installation goes correct and the program(s) have the right settings for you. We also make sure you obtain complete un-installations of any unwanted program(s) on your PC. | |||
Updates & PC maintenance checks Pro-active maintenance checks to keep your computer running smooth. Our agents will reach out to you | Yearly | Quarterly | |
VIP Treatment Get updates and special deals before anyone else | |||
Personal IT Supporter Throughout your entire subscription period you will always have the same IT supporter allocated to you in order to secure the best, fastest and most continuous service possible. | |||
| BEST MONTHLY VALUE | PREMIUM | PREMIUM PLUSPOPULAR | PLATINUM |
36 months (3 years) Upfront + 24 Months for FREE (Only available after a completed FREE Device Health check and fix) | $16.65 / Month 60 Months / $ 999 | $20.32 / Month 60 Months / $ 1219 | $25.65 / Month 60 Months / $ 1539 |
24 months (2 years) Upfront + 12 Months for FREE (Only available after a completed FREE Device Health check and fix) | $21.36 / Month36 Months / $ 769 | $26.08 / Month36 Months / $ 939 | $32.75 / Month36 Months / $ 1179 |
12 months (1 year) Upfront + 3 Months for FREE | $36.60 / Month15 Months / $ 549 | $43.93 / Month15 Months / $ 659 | $54.60 / Month15 Months / $ 819 |
6 months Upfront | $53.17 / Month6 Months / $ 319 | $63.17 / Month6 Months / $ 379 | $76.50 / Month6 Months / $ 459 |
SMART FAMILY PLAN
Covers all internet-connected devices (Up to 8).
Get complete peace of mind for your entire family with tech support and total protection for every device, 365 days a year!
Choose any of our single-device plans above and get 8 devices protected and supported for only double the price!
Laptops – Desktops – Smartphones – Tablets – Smart-TVs – and more …
Call +1 (805) 284-9715 now for more information
